Career Genius

TERMS AND CONDITIONS

Last Updated: January 2024

General Terms of Service

Welcome to CareerGenius.org, operated by Career Genius LLC. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Service Description

CareerGenius provides AI-powered resume optimization, cover letter generation, and career development tools. Our services include:

  • AI-assisted resume building and optimization
  • Cover letter generation tools
  • Resume scoring and analysis
  • Job application tracking
  • Career coaching resources

2. Subscription Terms and Billing

2.1 Subscription Plans

We offer monthly subscription plans at $29.95/month (plus applicable taxes). Subscription includes unlimited access to premium features during the active subscription period.

2.2 Auto-Renewal

Subscriptions automatically renew at the end of each billing cycle unless cancelled. You will be charged the then-current subscription fee using your selected payment method.

2.3 Payment Processing

Payments are processed securely through Stripe. By subscribing, you authorize us to charge your payment method for recurring subscription fees and any applicable taxes.

2.4 Price Changes

We may change subscription prices with 30 days' advance notice. Price changes will not affect your current billing cycle but will apply to subsequent renewals.

3. Cancellation and Refund Policy

3.1 Cancellation

You may cancel your subscription at any time through your account settings or by contacting support@careergenius.org. Cancellation stops future billing but does not refund the current billing period.

3.2 Refund Policy

We offer a 3-day money-back guarantee for new subscribers. To request a refund within 3 days of your initial subscription, contact support. After 3 days, subscriptions are non-refundable, but you retain access until the end of your current billing period.

3.3 Usage Limits

We reserve the right to enforce reasonable usage limits to prevent abuse of our AI services. Heavy usage that impacts service performance may result in temporary rate limiting.

4. AI-Generated Content Disclaimer

Important Notice: Our AI tools generate content based on algorithms and training data. While we strive for accuracy and quality:

  • AI-generated content may contain errors, inaccuracies, or outdated information
  • You are responsible for reviewing, editing, and verifying all generated content
  • We recommend treating AI output as a starting point, not a final product
  • We do not guarantee job placement or interview success based on AI-generated content

5. Acceptable Use Policy

You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Share your account credentials with others
  • Attempt to reverse engineer or copy our AI technology
  • Submit false, misleading, or fraudulent information
  • Use automated tools to access our services without permission
  • Violate any applicable laws or regulations

6. Account Security

You are responsible for:

  • Maintaining the confidentiality of your account and password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Providing accurate and current contact information

7. Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted service availability. Maintenance, updates, or technical issues may occasionally affect service access. We are not liable for any losses resulting from service interruptions.

8. Data Processing and Privacy

By using our services, you consent to:

  • Collection and processing of your data as described in our Privacy Policy
  • Use of cookies and tracking technologies (subject to your consent preferences)
  • Analysis of your usage patterns to improve our services
  • Communication regarding your account and our services

9. Intellectual Property

All content on our website, including software, algorithms, and design elements, is the property of Career Genius LLC and protected by copyright and other intellectual property laws. You may not use our content without permission.

10. Limitation of Liability

To the maximum extent permitted by law:

  • We provide services "as is" without warranties of any kind
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for services in the 12 months preceding any claim
  • We are not responsible for employment outcomes or job search success

11. Indemnification

You agree to indemnify and hold Career Genius LLC harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

12. Modifications to Terms

We may update these Terms periodically. Material changes will be communicated via email or website notice 30 days in advance. Continued use of our services after changes take effect constitutes acceptance of the new Terms.

13. Governing Law and Disputes

These Terms are governed by Indiana state law. Any disputes will be resolved through binding arbitration in accordance with the American Arbitration Association rules, conducted in Indianapolis, Indiana.

14. Contact Information

For questions about these Terms or our services, contact us at:

Career Genius LLC
Email: support@careergenius.org
Address: 123 Business Avenue, Suite 456, Indianapolis, IN 46204

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Terms and Conditions for Resume and Cover Letter Sharing

  1. By checking the opt-in box and submitting your resume or cover letter through our platform, you agree to allow us to share your resume and cover letter with recruiters and companies that we believe may be a good fit for your qualifications and experience.

  2. You can opt-out of having your resume or cover letter shared at any time by contacting us or unchecking the opt-in box on the form.

  3. We cannot guarantee that your resume or cover letter will be viewed by any specific recruiter or company, or that you will be contacted for a job opportunity.

  4. We are not responsible for any errors or inaccuracies in your resume or cover letter, or for any actions taken by recruiters or companies that receive your resume or cover letter.

  5. We reserve the right to discontinue the resume and cover letter sharing service at any time, and will not be held liable for any damages or losses that may result from the discontinuation of this service.

  6. By using our platform and opting-in to have your resume and cover letter shared, you agree to these terms and conditions and understand that your resume and cover letter may be shared with recruiters and companies at our discretion.

  7. By opting-in, you confirm that you have read, understood and agree to the terms and conditions outlined in this document, and have read and understand our privacy policy.

  8. We shall not be liable for any direct, indirect, consequential, or any other damages, losses, or expenses arising in connection with the use of our platform, including the sharing of your resume and cover letter with recruiters and companies.

  9. We reserve the right to modify or update these terms and conditions at any time and will notify you of any changes. Your continued use of the platform will be deemed as acceptance of any changes made to these terms and conditions.

  10. These terms and conditions shall be governed by and construed in accordance with the laws of the country in which our platform operates and any disputes arising in relation to the use of this platform shall be subject to the jurisdiction of courts of that country.

By participating in the program, you are indicating your acceptance to be bound by the terms and conditions of this Agreement.

Affiliate Program Terms and Conditions

  1. Introduction: The affiliate program (the "Program") is operated by CareerGenius.org (the "Company") and allows approved affiliates ("Affiliates") to promote the Company's products and services and earn commissions for any resulting sales.

  2. Eligibility: The Program is open to any individual or entity that meets the following criteria:

    • Must be at least 18 years of age
    • Must have a valid tax ID or social security number
    • Must have a valid PayPal account for commission payments
  3. Affiliate Obligations: Affiliates are required to comply with the following rules and regulations:

    • Affiliates must promote the Company's products and services in a legal and ethical manner
    • Affiliates must not engage in any deceptive or misleading practices, including but not limited to making false or misleading statements about the Company's products or services
    • Affiliates must not engage in any activities that are deemed to be spamming or otherwise in violation of the law
    • Affiliates must not use any copyrighted materials without the Company's prior written consent
  4. Compensation: Affiliates will earn a commission for each sale made as a result of their promotions. Commission payments will be made on a monthly basis to the PayPal account provided by the Affiliate.

  5. Termination: The Company reserves the right to terminate an Affiliate's participation in the Program at any time and for any reason.

  6. Limitation of Liability: The Company will not be liable for any losses or damages suffered by an Affiliate as a result of their participation in the Program.

  7. Governing Law and Dispute Resolution: These terms and conditions will be governed by and construed in accordance with the laws of Indiana state law and any disputes arising out of or related to these terms and conditions will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

  8. Modification: The Company reserves the right to modify these terms and conditions at any time and without notice. Any changes will be effective immediately upon posting.

  9. Acceptance of Terms and Conditions: Participation in the Program constitutes acceptance of these terms and conditions.

  10. Contact Information: If you have any questions or concerns, please contact us at support@careergenius.org.

By participating in the program, you are indicating your acceptance to be bound by the terms and conditions of this Agreement.