Career Genius

PRIVACY POLICY

Last Updated: January 2024

1. Introduction

Welcome to CareerGenius.org, operated by Career Genius LLC ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our AI-powered resume builder and cover letter generator.

Important: Our services use artificial intelligence to assist in resume and cover letter generation. While we strive for accuracy, users should review and edit all generated content before use. We recommend treating AI-generated content as a starting point for your professional documents.

2. Information We Collect

2.1 Personal Information

  • Account information (name, email address, username, password)
  • Contact information (phone number, mailing address)
  • Professional information (resume data, work experience, education, skills)
  • Payment information (we do not store full credit card numbers - all payment transactions are handled securely by our payment processor, Stripe)

2.2 Usage Information

  • Website usage patterns and analytics
  • Device information (IP address, browser type, operating system)
  • Cookies and tracking technologies
  • Session data and user preferences

2.3 Content Information

  • Resumes and cover letters you create or upload
  • Job application information
  • Communications with our support team

3. How We Use Your Information

In addition to providing our résumé optimization and career services, we may use your information to:

  • Providing and improving our resume and cover letter generation services
  • Processing payments and managing subscriptions
  • Communicating with you about our services
  • Personalizing your user experience
  • Analyzing usage patterns to improve our platform
  • Provide recruiter and employer access through paid subscriptions
  • Sell résumé and profile data to third parties for advertising, profiling, and data enrichment purposes
  • Generate aggregated and anonymized datasets for commercial use, research, and market analysis
  • Complying with legal obligations
  • Preventing fraud and ensuring security

4. Information Sharing and Disclosure

We may share or sell your personal information with:

  • Recruiters, employers, and staffing agencies seeking candidates
  • Advertising partners, data brokers, and analytics providers for targeted advertising, profiling, or enrichment services
  • Third-party business partners who may use data for commercial purposes, including resale
  • Legal authorities when required by law

4.1 Advertising Partners and Analytics Providers

When you consent to tracking cookies, we share certain information with advertising and analytics partners to measure campaign effectiveness and provide personalized advertising:

  • TikTok for Business: We share website interaction data (page views, purchases, subscription events) to measure TikTok advertising campaign performance and optimize ad delivery. This data may include hashed email addresses and anonymized user identifiers.
  • Facebook/Meta: Similar data sharing for Facebook and Instagram advertising measurement and optimization.
  • Google: Website analytics data for understanding user behavior and measuring Google Ads performance.
  • Reddit: Conversion data for measuring Reddit advertising campaign effectiveness.

Important: These partners operate under their own privacy policies. We encourage you to review their privacy practices:

4.2 Professional Data Sharing

With your consent, we may share your resume and professional data with recruiters, employers, staffing agencies, and other business partners for recruitment, targeted job matching, and related opportunities.

4.3 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users.

4.4 Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety.

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

7. Your Rights and Choices

7.1 All Users

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Delete your account and personal information
  • Opt-out of marketing communications
  • Opt-out of resume sharing with recruiters
  • Request a copy of your data (data portability)
  • Restrict or object to certain processing of your data
  • Opt out of data sales via your account settings or by contacting us directly

7.2 U.S. Users (California/CPRA)

You have the right to opt out of the sale or sharing of your personal data. We provide a "Do Not Sell or Share My Personal Information" link on our website.

7.3 EU/UK Users (GDPR)

We require your explicit consent to share or sell your data to advertisers, data brokers, or other non-recruitment parties. You may withdraw consent at any time.

Additional Rights: If you are a resident of the European Economic Area (EEA), United Kingdom, or California, you may have additional rights under the GDPR, UK GDPR, or CCPA respectively, including the right to data portability, to restrict processing, or to file a complaint with a data protection authority.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, understand user preferences, and measure advertising effectiveness. Below are the types of cookies and tracking technologies we use:

8.1 Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality, including user authentication and security features.
  • Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics).
  • Marketing/Advertising Cookies: Used to measure advertising campaign effectiveness and provide personalized advertising experiences.
  • Functional Cookies: Remember your preferences and settings to improve your user experience.

8.2 Third-Party Advertising Pixels and Tracking

We use third-party advertising pixels and tracking technologies to measure the effectiveness of our advertising campaigns and provide you with relevant advertisements. These include:

  • TikTok Pixel: Tracks website interactions, including page views, purchases, and subscription sign-ups to measure TikTok ad campaign performance and optimize ad delivery.
  • Facebook Pixel: Measures Facebook and Instagram advertising effectiveness and enables retargeting campaigns.
  • Google Analytics: Provides website usage statistics and user behavior insights.
  • Reddit Pixel: Tracks conversions from Reddit advertising campaigns.

8.3 Data Collected by Advertising Pixels

These tracking technologies may collect the following information:

  • Pages visited on our website
  • Time spent on pages
  • Actions taken (e.g., subscription purchases, account creation)
  • Device information (IP address, browser type, device type)
  • Referral source (how you arrived at our website)

8.4 Your Choices Regarding Tracking

You have several options to control tracking:

  • Cookie Consent Banner: When you first visit our site, you can choose to accept or decline tracking cookies.
  • Browser Settings: Most browsers allow you to refuse cookies or alert you when cookies are being sent.
  • Ad Platform Opt-outs: You can opt out directly through TikTok, Facebook, and Google's advertising preference centers.
  • Do Not Track: We respect browser "Do Not Track" signals where technically feasible.

8.5 Impact of Declining Cookies

If you decline marketing/advertising cookies, you will still be able to use our website and services normally. However, we may not be able to provide personalized experiences or measure the effectiveness of our advertising campaigns.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Career Genius LLC
Email: support@careergenius.org
Address: 123 Business Avenue, Suite 456, Indianapolis, IN 46204

14. Content Disclaimer

Important Notice: Content generated through CareerGenius's AI features may not be 100% accurate or error-free. You are responsible for reviewing and editing all output before use. CareerGenius is not liable for any consequences arising from the use of generated content. If you notice an issue or need help, please contact support@careergenius.org — we're here to help.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.